Questions And Answers
Your order will be shipped between 1-3 days from the day of the order and will reach you between 6 and 19 business days with a courier to your home.
We are the largest and leading online store in the field with over two years of experience and thousands of satisfied customers, we decided to open the website in order to improve the shopping experience with us even more and allow a wider range of options for you.
You can pay on the website with credit and in the Bit app, and when ordering on Instagram or WhatsApp, you can pay in addition to Bit and credit by bank transfer and in cash at Israel Post offices.
Yes, we have products that do not appear on the website (mainly older models). You can ask us on Instagram or WhatsApp if there is a model you are looking for and we will be happy to be at your service and find you the model you are looking for.
The shoe can be exchanged for the appropriate size, all you have to do is send us the shoe by mail and we will order a new one for you, you can contact our customer service representative on WhatsApp or Instagram and we will help you make the exchange.
There is a full warranty for the first two weeks after receiving the shoe, after two weeks there are two months in case something happens to the shoe during this time you get a 50% discount on a new shoe.
Our shoes are designed to meet the highest standards of professional footwear brands, such as Nike, Adidas and Puma, in both design and comfort. However, it is important to clarify that these are not original products manufactured in the official factories of these brands. Our shoes are carefully designed to recreate the style, quality and comfort that professional athletes demand. They are manufactured in special facilities by dedicated experts who are passionate about providing superior quality footwear. In conclusion, our shoes provide the same level of performance, style and comfort as the original shoes, but without the premium price tag. They are an excellent alternative for those looking for quality footwear that closely matches the original.
It is not possible to pay the courier because we work with a large international delivery company and the courier is not our courier.
We are an online store, we do not have a physical store or branches, the shoes arrive to the customer by personal import from abroad.
Contact
For further questions, feel free to leave a message here and we will get back to you as soon as possible